Privacy policy

Who operates this site

The site vivwhkne.world is operated from New Zealand with a contact point at 195 Tokongawa Drive, Kaiteriteri 7197, and phone +6435278377. You may also write to infocenter@vivwhkne.world.

Information we may collect

When you submit the contact form, we receive the fields you choose to type (such as your name, email address, and message) along with basic technical data your browser sends, like approximate region from IP addressing and standard server logs used for security.

If you purchase a product, payment details are handled by the payment partner you select; we do not store full card numbers on our static web host.

Why we process information

We process contact submissions to reply to your questions, process orders where relevant, maintain records required for accounting, and keep the service secure. Marketing messages are not sent unless you separately request them in writing.

Storage, sharing, and retention

Messages are stored on secure email or ticketing tools with access limited to people who need them for support. We may share information with advisers such as accountants or counsel when the law requires it, or with courier partners to deliver physical goods.

Routine contact records are kept for up to twenty-four months unless a longer period is needed for tax or dispute resolution, after which they are deleted or anonymised where feasible.

Your choices

You may request access to personal information we hold about you, ask for corrections, or object to certain processing where applicable law allows. We will verify your identity before releasing records. If you have concerns, you may also contact the Office of the New Zealand Privacy Commissioner for guidance.